Reference

Your Privacy Policy on jajabet

This page explains how we collect, use, store, and protect the data tied to your account on jajabet.

Account dataCookie recordsDevice logsLocal law

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What This Policy Covers

jajabet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We keep collection limited to the details needed to run your account, verify requests, and handle abuse checks. That can include your name, contact detail, device type, browser, IP address, session time, and wallet reference codes when you use DANA, OVO, GoPay, or QRIS. We do

1
not ask for card details through chat, and we do not keep payment references longer than needed for reconciliation, dispute handling, and audit checks required by local law. When a request falls outside the law or our retention window, we explain why before we act, and
2
we only release data after matching it to your verified account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

How You Reach Us About Data

Questions about the policy can come through live chat, email, or the request form inside your account. Our privacy team reads those channels daily from 09:00 to 23:00 WIB, and we route urgent account-security requests first. If your message asks for a copy, correction, or deletion step, we reply from the same channel so you can track the record without hunting across tabs.

Team online

Live chat

Use live chat when you need a fast answer about what we hold, how long we keep it, or why a specific record appears in your account trail. We answer in plain English and keep the thread attached to your case.

Email

Email suits copy requests and correction requests because you can attach the account name, phone number, and the last verified wallet label. We use that thread to confirm identity before we make any data change.

Account form

The form inside your account is the cleanest path for changes to stored details. Send the request from the same login, choose the privacy topic, and we will compare it with your active profile before we act.

DATA CARE

How We Handle Your Records

We handle privacy in small steps so you can see what happens to your records. Essential cookies keep the session stable on Android Chrome, iPhone Safari, and desktop browsers, while device logs…

Data collection

We collect only the fields needed to open, run, and secure your account: name, contact detail, device data, session times, and wallet reference codes. We avoid extra fields unless a legal duty or a verified request requires them.

Cookie use

Our cookies keep the page state, language choice, and login session in place while you move between live tables, slots, or sportsbook screens. If you clear cookies, you may need to confirm the login again.

Account security

We compare sign-in patterns, IP changes, and device fingerprints to spot strange access. When a request looks risky, we ask for a second check through the same account channel before we change any stored record.

Retention

We keep account data only as long as it is needed for the service, dispute handling, and legal duties. When the retention window ends, we remove or mask records that no longer need to stay readable.

Request changes

To change a phone number, email, or wallet label, send the request from your active account and confirm the last verified detail. That lets us protect your record while still making a clean update for you.

Who to contact

For access, correction, or deletion questions, write through live chat, email, or the account form. We reply in the same thread so you can keep a clear record of every step we take.

Privacy Policy Questions You May Ask

These questions cover the points people ask most often before they open an account: what we keep, why we keep it, how long we keep it, and how you can ask for a correction. If you send a request from the same account, we match it against the last verified details and answer through the same channel so the record stays clear.

We collect the details needed for account access, identity checks, support replies, and record matching. That usually includes your name, contact detail, device data, session times, and wallet reference codes when you use DANA, OVO, GoPay, or QRIS.

Cookies keep your login state, language choice, and page flow in place so the account stays usable across devices. If you clear them, we may ask you to confirm the login again before we show protected account pages.

Yes. Send the request through live chat, email, or the form inside your account, and we will match it to your verified profile. After that, we share the records that local law allows us to provide.

Send the request from the same account login and include the last verified detail. We compare it with your active profile, then update the stored record once the match is clear.

We keep data only for the period needed to run the account, answer disputes, and meet legal duties. When that period ends, we remove or mask records that no longer need to remain readable.

Our privacy team handles them through live chat, email, and the account form. We read those channels daily from 09:00 to 23:00 WIB and answer from the same route so you can keep the thread.

It applies to Indonesia-facing access and only where local law permits. If a location or request falls outside that scope, we explain the limit and show the correct route for your case.

Your Privacy Policy on jajabet

How You Reach Us About Data

Live chat

Email

Account form

How We Handle Your Records

Data collection

Cookie use

Account security

Retention

Request changes

Who to contact

Privacy Policy Questions You May Ask

01 What data do you collect from me?

02 Why do you use cookies on my device?

03 Can I ask for a copy of my records?

04 How do I correct a phone number or wallet label?

05 How long do you keep my account data?

06 Who handles privacy requests?

07 Does this policy apply everywhere?

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